Case View

Opening a case from your Dashboard will show you all the details and documents associated with it.

Header

The information on the header is added by the immigration company/professional you're working with and can't be changed by you. It contains your photo, Full Name, Email, Case Type, and Immigration Department Status.

Navigation Tabs

There are two tabs under the header: Case and Documents. You can use these tabs to switch from one to the other.

The Case tab is where you can view and fill out your information while the Documents tab is where you can upload documents related to your case. Read our Add Case Details and Add Case Documents guides for more information.

Submit

When you've finished adding your details and uploading the necessary documents, the Submit button at the top right corner will finalize your case. The immigration professional in charge of that case will also be notified.

Only click Submit once you've filled out all the details and uploaded all necessary documents. You will no longer have edit access after you submit the case.

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