Update Immigration Status
You can update the immigration status as the case updates.
Note: A case has two types of statuses. The first is the case status which you will find in the header of the case, and the second is the immigration status. The reason for the two statuses is that sometimes immigration will update you with the case approval but the invoice has not yet been paid by the client, so in those cases, you may want to keep the case in the Pending Status.
It is important to keep your immigration status up to date before marking the case as completed so that you can refer to the lessons learned for future cases.
If you change the immigration status to complete it won't make any changes in the system.
Note: If you mark the case as completed from the case header and did not complete the immigration status, you will get daily notifications because we consider this as a very important step for the success of all your future cases. As you can refer back to these notes for your future cases as well.
This is how you update the immigration status:
1. Navigate to Cases.
The Cases page is displayed.
2. Click the case you wish to view.
The page for the selected case is displayed.
3. Click the Immigration Department Status tab.
The Immigration Department Status page is displayed.
4. Click Edit Status.
The Update Immigration Status dialog is displayed.
5. Select immigration status in the Immigration Department Status dropdown list.
6. Enter notes in the Notes field. Enter as many details as possible to understand why the case was approved or rejected(lessons learned) so that when you start any other case you can refer back to similar cases and apply your lessons learned for better results.
7. Click Update Status.
The Immigration Status is updated.