Why do we need email for the minor dependents
We understand that minors won't have the email address. However, an email address is required for each applicant or client/contact.
As a workaround, we suggest using a dummy/any random email address so that the application process can be completed smoothly.
Why do we do this way?- A contact doesn't have an identification field to distinguish between minors and adults because a contact page/card is common for all types of contacts. (Agents/ Leads, Client, etc.)
That is why, the email serves as the main unique identification factor for each contact, preventing data pollution.
For example, We can't include a DOB field in the contact form to determine if the contact being added is a minor or an adult, as it goes against the purpose of the contact card. The contact in casolve is just like saving a contact on your phone, and most people don't fill in the DOB when saving a contact on their phones.