What is the difference between the case status and the immigration status?

A case has two types of statuses. The first type is the case status, which can be found and updated in the header of the case. The second type is the immigration status which is also visible in the header but can be updated from the "Immigration Status" tab. The reasoning behind having these two statuses is to provide you with information regarding any updates related to case approval or rejection by immigration officials.

For example, there may be situations where immigration officials have reached a decision, but the client has not yet settled your invoice. In such cases, it is necessary to keep the overall case in a Pending Status, even if you have updated the immigration status to approved or rejected.